Firstly, turn off your device and disconnect from the network. Account - Cable. Virgin Media also offers an additional security tool called F-Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Child Safe switched OFF but blocking sites. SpeedQuickStart, set up and connections. Mobile virgin media parental control remove. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. I have the same problem as well, I have just checked my online security controls and it's all turned off. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Afterward, click Apply and save your settings. Click on the toggle button or checkbox to turn off the Wi-Fi Hotspot feature. SpeedI go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. Enter the email address to which you want to forward the messages. Use the old Web Safe page (shown on left) until Virgin Media resolve ongoing. To do this: Go to Settings > General > Profiles & Device Management, Choose the WiFi network profile to remove main Virgin Media WiFi profile, Select Remove Profile. The computers and devices you wish to authorise are set up so that. in the display area. From the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. Browse Virgin Media Virgin Media Community. SpeedCan I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. 3. Hi Carley, It won't even log me into my account, as soon as I click log in the Web browser just keeps loading. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Learn how you can change Web Safe settings to turn Child Safe off. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. This includes restricting children from accessing inappropriate or adult content. Every attempt bounces me back to the 'My Account' page. 222 and 208. Virgin Mobile. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Reply. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. How To Turn Off Virgin Media Parental Lock (2023)In today's video i will cover parental control virgin media,virgin media web safe,virgin media web safe sett. Follow these easy steps: 1. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Click: Settings. This allows you to choose the type of content you can restrict. Make sure the setting is saved and applied. My Virgin Media App. Select the SPAM setting you’d like to use: Reject All Spam messages. That can be turned off, or just don't use Virgin Media DNS. 8. 1 useful. We. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Either the customer can't move the sliders or they can but without effect. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. 222. in the display area. Go to your TV Guide. . 0 Kudos Reply. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Add a Comment. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. Can somebody please advise how to turn the Child Safe Lock off?. Virgin Media takes online safety seriously. Changing the computer's network settings to use any Public DNS should re-gain full access. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. In response to lotharmat. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. 100 & 194. I’ve done a pin reset on the router, but nothing, I’ve checked the “AS name’ at 1. If your Virgin Mobile is connected to your home broadband, you can browse protected. Hi , No problem at all! I'll send you a Private Message to confirm a few details, so please keep an eye out for an envelope at the top right corner of your Forum page. tl;dr you have to keep complaining to Virgin for several months and then take them to the Communication & Internet Services Adjudication Scheme then complain to their Data Protection team by contacting them on LinkedIn. Hey @DavidCalla,. . These categories will remain blocked until you turn Child Safe off. More about Virgin Internet Security. Once you have completed step 3, your authenticator app will display a One-Time Passcode (OTP). I am trying to turn on the web safe settings but it's not working. This bypasses Virgin media website blocking, allowing you to access. Log in to your Virgin Media account using your email address and password. Go to My Apps. Go to Switched on Families Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. The Virgin Media Hub 3. on 27-08-2023 09:39. In order to keep a copy of the E-Mail, enable Keep a copy. Sorry to hear of the issues with the web/child safe. Reply. QuickStart, set up and connections. The company is very reputable and assure me there are no issues with their certification. com, minecraft. 220. Enable the Auto forward button . . We would like to show you a description here but the site won’t allow us. I keep getting the message seen in the attached picture. To stop automatically connecting to our WiFi hotspots, you’ll need to delete the Virgin Media WiFi profile on your device. For some customers the Web Safe adjustments are not functioning. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Toggle the button next to Child Safe option to turn it Off. Despite this, Certain websites are still being blocked with the virgin media message that my child safe options are blocking the site. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Try with OpenDNS using 208. It’s easy to turn on. icon on the upper-left edge of your screen. The only person able to manage (and turn off) BT Parental Controls is the account holder, and they'll receive email notifications when changes are made to the settings - useful if someone else in the household tries to override them. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Web Safe only works when you’re connected to your Virgin Broadband at home. I added it to the 'allowed websites' list, and it's working fine. Any attempt bounces me back to my account page. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Go to the Plan and Device tab and click on Manage services. 2. 220. and they all return the same result: ⋮. 1 for Families |. Then click on Parental Controls and turn it off. Please Advise how to Turn Child Safe Off in Networking and WiFi Thursday; Connecting to google wifi in Networking and WiFi 24-04-2023; Re: Can't turn off parental controls in Networking and WiFi 21-04-2023Step 1. Make sure your device is connected to the Virgin Media router. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that never loads, just showing the. Hi thank you fir the reply. Networking and WiFi. Any - 5320464. Try with OpenDNS using 208. 123 and 194. Virgin Media Web Safe Log in to your My Virgin Media account. In the ‘Web Safe’ section, select ‘Change Settings’. Go to Account settings, then Account details b. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Home Phone. Phone. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Reply. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. 2. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Search for proxy sites. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Click Apply. Select SPAM Settings. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Thank you for the help. Volt benefits FAQs. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. opens perfectly in both Firefox and in Edge. The question was whether to disable the modem's firewall and rely on the router's only. After that time, 18-rated content. Joining in. SpeedYes I'm aware. 220. Make sure your device is connected to the Virgin Media router. We'll be mor. IPCONFIG reports DNS servers as 194. Hi thank you fir the reply. To activate Virgin Media Parental Controls select ‘ACTIVATE’. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. That's why they should install a VPN on whatever device they use thereby bypassing any filtering or blocking protocols that web safe tries to implement. Stay safe online. Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin Mobile. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Web Safe only works on devices connected to your Virgin Broadband at home. I can access this site via o2 or other Wi-Fi providers but not VM. Manage Your Account. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. 1 or 192. Qurento. This thread is archived New comments cannot be posted and votes cannot be cast comments. 168. Go to your TV Guide. '> I have disabled the two options that I have as web-safe and child-safe, and using my own DNS in Laptop and also in router, but I still have issue connecting modem mode hub3 to either of my DDWRT or OpenWRT routers. Now Web Safe is blocking it. Volt benefits FAQs. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. 6. I keep getting the message seen in the attached picture. Options. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. 2. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. It'll help to protect any device that's connected to your Virgin Media home network to keep you, your family and your gadgets safe. 8. Tried every browser, device, incognito mode etc. If your household is with both Virgin Media and O2 and you have Volt benefits and you need help with your O2 bill, please head to Help and Support on the O2 site. To confirm Web Safe is working try going to. I have web safe switched off but still certain sites wont load. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Any website unsuitable for children is blocked by default. 0. Comment. Click on Manage Web Safe. 0 not useful. com. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. 168. Virgin Media also offers an additional security tool called F-What AS Name is reported when you visit following example shows an AS Name of Virgin Media:. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. Hi there, thank you all for your help. After that, click onManage services. Turn on SafeSearch VIP. All Rights ReservedTo turn on Web Safe, simply sign in to your My Virgin Media account and select My Apps. I keep getting the following message and when I have checked back a couple of days later nothing has changed. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. You can also call. 2 weeks ago. To close the port used by Telnet on the Virgin Media Hub 3: Access your Hub's configuration page - default web address: 192. From there the Web Safe can be accessed and configured. IPSec Pass-Through. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. If you changed the computer's network settings to use any Public DNS does that re-gain access. . You can connect via Wi-Fi or by using an Ethernet cable. Yes it is possible, log into the hub’s web interface on 192. Account - Cable. Turn off all Spam filtering. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. 168. Networking and WiFi. 123. Thanks! SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. By turning on and opting in to Child Safe, Virgin Media will block the following unsuitable site categories automatically: Pornography; Violence; Crime; Hate; Drugs; Hacking; Suicide and self-harm; Address hiding; These categories will remain blocked until you turn Child Safe off. Can you help? 0 Kudos Reply. There are several parental control apps for your Android device available in the Google Play store. My Virgin Media App. Accessing Websites Blocked By Virgin Media. Does Web Safe work on Virgin Media WiFi. Contact the site operator for further help. Email address. Shows available as Catch Up TV are indicated with this symbol: Step 3. Virgin Media recommends a regular reboot of its routers which allows these digital workhorses to clear any issues that may have built up during hours of endless downloads and video streaming. Networking and WiFi. Child safe is an additional feature to Web Safe which, once turned on, will block unsuitable site categories such as pornography, violence, crime, hate, drugs, hacking, suicide and. Access your bills, diagnose faults and manage your package. Solved: Hi, I can't seem to turn on Web Safe. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. via the Virgin Media online account - disable Child Safe. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Bypass Child Safe & Virus Safe. Save and exit and that should be it. This is a workaround for when Child Safe does not or can not be turned off. 168. I have checked the systems at our side and there is no issue. If issue persist post back here and in the meantime consider manually. 8. What’s more, it’s compatible with all. 1; Login with your username and password, default will be shown on the Hub itself. I have even tried blocking specific sites and childsafe is still not blocking it. Move message to Spam folder (default) Flag a message as Spam but deliver to Inbox. 1. Sign in to My Virgin Media a. 100. Learn how you can change Web Safe settings to turn. 8. Click on Web Safe 4. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. The old off-and-on trick Turn everything off and wait 60 seconds. Select the ‘Security & Parental Controls’ option. We know that children, particularly. 0 Kudos. Phone. Welcome to the community and thanks for taking the time to post your issue on the forums. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. It's easy to turn on. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. net, pubg. Click on My Apps then Web Safe. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. If there are kids in the house, you can turn on the watershed setting. Childsafe off but still blocking sites. Stream from Virgin Media. I have turned it off and on again. To turn off your guest WiFi network, visit your network settings by entering 192. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Just sign into My Virgin Media and. Try computers with Cisco’s OpenDNS using 208. For more tips on how to keep your kids safe online, visit Internet Matters. Hello, I'm trying to turn off the virus and child safes, but I keep getting an error: "sorry the changes you made haven't been - 5369763 Browse Virgin Media Virgin Media CommunityStream from Virgin Media. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. If you are a Virgin Media customer, then you may want to access the router settings at some point. Try both Mac and Windows. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. This bypasses Virgin media website blocking, allowing you to access. If you changed the computer's network settings to use any Public DNS does that re-gain access. You don’t need to be a web wizard to know how to take care of your kids online. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Simply uninstall the Virgin Media Connect app and you. By turning on and opting in to Child Safe, Virgin Media will block the following unsuitable site categories automatically: Pornography; Violence; Crime; Hate; Drugs; Hacking;. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select. Virgin Mobile. Web Safe will help you block access to web sites known to be infected or to distribute Malware. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. The Wi-Fi functionality is switched off and only an internet connection is provided through the ethernet connection into your router. If you're still having issues changing your settings, please let us know. The first is categories. When trying to watch a recording, I receive the following message ‘Unable to access the recording. Tap the Google account profile (picture or initials) in the top-right of the screen. Nothing that I can do, unfortunately, as I am not a VM employee. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Virgin Media and you have confirmed Child Safe is on. Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple). Manage Your Account. on 02-09-2023 18:58. Other browsers. QuickStart, set up and connections. Your original post says you wish to turn these on? They should be on via default, Do you mean turn them off? If so we can assist from here with this. Activate Web Safe In order to avoid future infections it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. There you’ll find handy info on how to manage your O2 account and bills online, check your usage, make payments, unlock your device and more. Then click on Parental Controls and turn it off. Web Safe will help you block access to web sites known to be infected or to distribute Malware. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. Broadband. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. on 27-07-2022 14:17. Child safe is stuck off on my account despite it looking like it's active on my settings page. 222 and 208. 168. Stay safe online. We recommend keeping Virus Safe on. From shared hosting to bare metal servers, and everything in between. If it’s not a technical issue you need help with then we’re here to support you on. Anyway, I recently moved house (August) and kept the same package. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Not blocking adult content. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Virgin Media Refuse to provide me with one, despite being on Gig1 Fibre in Networking and WiFi 26-08-2023; Top. Browse Virgin Media Virgin Media Community. Then tap Hide explicit results. Go to My Apps. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. 8. 3. What’s more, it’s compatible with all. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. QuickStart, set up and connections. Thanks!Web Safe turned off but still blocking websites. Switch on Child Safe. Virgin have a spammy DNS hijacking service. I added it to the 'allowed websites' list, and it's working fine. A. This is a workaround for when Child Safe & Virus does not or cannot be turned off. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. Uninstall on PC Uninstall on Mac Uninstall on iOS Uninstall on Android Virgin Media's award-winning internet security provides protection against viruses and malware. 2. Virgin. My child safe settings are off but are currently blocking sites regardless. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection.